Altec Australia

Top 5 Altec Parts Questions

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Altec PartsAltec Australia is ready and able to serve your new and replacement parts needs. As the only authorized dealer of genuine Altec replacement parts, you can be assured that you will receive parts that meet the required Altec Quality and Engineering standards. Below are some frequently asked questions from our customers about parts.

  1. Do I need a manual for my equipment?

Yes. Regulations state that all equipment must have an operator’s manual on site during operation. For the safety of our customers, Altec also requires the possession of a parts/maintenance manual in order to take advantage of the technical support we provide with the purchase of every unit. Without these manuals, your operators and mechanics do not have the tools to safely and effectively operate, maintain, or repair your Altec equipment.

  1. How can I get a manual for my equipment?

We offer both operator’s and a combination parts/maintenance manuals for most equipment. Call us at 1 300 1ALTEC or contact a representative online. Manuals are produced to correspond with equipment serial numbers to ensure the safety of your crew and accuracy of maintenance and replacement parts. Altec provides some manuals for current Altec equipment owners.

  1. How do I receive a quote or order a part?

You may reach us by phone at 1 300 1ALTEC or contact a representative online. Alternatively, you can email info@altecaus.com.au and attach a photo of the existing part that needs replacement.

  1. Can shipping be expedited?

Altec Australia stocks a majority of the replacement parts for Altec units at our facility in Melbourne. Parts stocked in our Melbourne warehouse can be shipped to arrive at our customer’s location within 5 business days. Items not in stock are expedited from the US to satisfy customer needs. Parts for non-Altec products are subject to supplier availability and will be shipped as quickly as the Altec team receives the part.

  1. Do I need my serial number?

Yes. As Altec equipment is very customisable, it is important to provide the serial number at the time of ordering to ensure the correct parts are received. The serial number is located on the turntable or pedestal of the unit on a stamped serial number tag. Often, then final assembly number on the body or even chassis VIN number can also be used to access records.

 

For more information on Altec parts, call 1 300 1ALTEC or contact an Altec representative online.

 

Managing the Environment Around Powerlines

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Australian electric utilities are faced with the incredible challenge of managing powerlines that are located in conditions as varied as the dry, arid desert to windy, wet coastal regions. Each region has a unique environment for powerline infrastructure, which requires different solutions.

After another long, hot summer, vegetation management is at the top of the agenda as network owners work to prevent the devastation that bushfires can cause. Additionally, the winter does not provide a reprieve, as strong winds bring down trees and pose another risk to powerlines.

Vegetation management in the energy sector is a highly specialised skill, and companies in Australia and New Zealand have reported difficulties in attracting and retaining talent. With utility arborists being in such short supply, there is an increasing trend towards outsourcing and a rise in the number of niche service providers.

Vegetation management around powerlines could be considered even riskier than standard powerline work. Arborists have to deal with the unpredictable combination of trees (often in severe weather conditions) and moving powerlines. Altec has been supplying equipment into this market for almost 90 years and has purpose-built, insulating equipment that helps get the job done. Altec’s units are designed to withstand tough conditions and are a favourite amongst arborists due to their robust build. Vegetation management clients often request Altec units to be mounted on 4×4 chassis to allow access into tough terrain. For more extreme environments, track-mounted Altec units help arborists undertake their work at the most difficult angles.

The flexibility and manoeuvrability of Altec units are another reason for their popularity with arborists. Most arborists opt for the Altec AT37G(13m) or AT30G(11m) as these EWPs are the perfect height for tree care work.

Altec units are compliant with Australian standards and are built to deal with the challenges of varying environmental conditions. Altec is proud to work with leading vegetation management companies in Australia, New Zealand, and around the world.

For more information on Altec products and services, call 1300 1 ALTEC or contact an Altec representative online.

Altec Used Equipment – The Reliable Choice

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The Australian market for speciality equipment offers buyers a wide variety of choice, and it can sometimes be challenging to know where to turn for expert advice. The Elevated Work Platform (EWP) market is no exception, but if you’re looking for an insulated, truck-mounted EWP, Altec is well positioned to build the best solution for your requirements.

Altec Australia designs, manufactures, installs, and supports insulated EWPs around the country, carrying on the proud Altec tradition that is 90 years old. While we are best known for our new and rental units, we also sell used equipment. Altec’s used equipment consists of units recently released from the rental fleet, having been replaced with newer units.

Our used equipment carries the same guarantee that our new and rental units do – Altec’s reputation for market-leading safety and innovation. All Altec used equipment complies with Australian regulations for certification, testing, and safety. To ensure optimal performance, our team verifies the equipment was well maintained during its use as a rental unit and then performs stringent service and testing before selling the unit in the used market.

Buyers of Altec’s used equipment can rest assured that they will enjoy the same level of support from our expert team. We are able to provide parts, service, certification, and rebuilds, no matter where you are in Australia.
For more information on used equipment and other Altec products and services, call 1300 1 ALTEC or contact an Altec representative online.

5 Important Reminders for EWP Safety!

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Elevated Work Platforms (EWPs) consist of a platform (bucket) and an elevating boom assembly which is mounted on a truck chassis. Workers stand in the platform to operate the unit and perform elevated tasks.

EWPs are powerful tools equipped with safety features that make working high off the ground easier and safer. However, they can be dangerous when not properly inspected, maintained and operated.

Before you start work, learn how to safely operate these powerful machines to help avoid injury-causing accidents or equipment damage.

5 Important Safety Reminders

 

  1. Train and Respect – Statistics prove that lack of proper training leads to accidents. Respect your machine and get the right training! These are complex devices with numerous safety features. Read and understand the operator’s manual and manufacturer’s warning decals before using the unit, so you don’t become a statistic.
  2. Maintain and Inspect – Is your EWP getting the right periodic maintenance? When is the last time a qualified technician did the required service tasks to keep your unit in shape? As an operator, you need to perform an inspection before each shift. Look for damaged components, loose or missing fasteners, leaks, and low fluid or fuel levels. Follow the pre-shift operational inspection steps in the operator’s manual to make sure you know what to inspect.
  3. Confirm and Correct – During your pre-shift inspection, confirm that all controls are properly labeled, functioning correctly and that they return to neutral when released. Set the unit up properly, and ensure it is level within the limits directed by the manufacturer.  Operate the unit through its full range of motion from the lower controls before testing the platform controls. Correct any problems before placing the unit in service.
  4. Wear and Connect – Wear your personal fall protection harness and lanyard and connect it to the designated anchor point on the EWP. You will be working far above the ground, and your harness and lanyard may save your life if an unforeseen accident occurs. Inspect your fall protection equipment before each use and store it in a protected location.
  5. Observe and Protect – Pay attention to your surroundings while operating an EWP. Observe your boom and platform movements. Protect yourself from contact with energised electrical lines or components by remaining at least 10 metres away at all times. Watch for obstacles and if necessary, use a spotter to remain clear of hazards.

These five reminders help ensure safe EWP operation. Check your operator’s manual for many other safety requirements and operator responsibilities. The more you learn on the ground, the safer you’ll be in the bucket!

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

 

Elevated Work Platforms: The Altec Advantage

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When it comes to access jobs, no equipment can provide the highest level of safety and efficiency better than an Altec Elevated Work Platform (EWP). Originally built for harvesting fruit on orchard farms, today these specialised trucks are used by almost every industry that requires aerial work. Altec Australia is focused on providing insulated EWPs primarily used in the utilities and telecommunications sector.

Reliability

Due to the nature of EWP usage, reliability is always an important issue when choosing a manufacturer. As the design of this vehicle has developed throughout the decades, many manufacturers have come and gone. The longest operating manufacturer of EWP equipment is Altec.

  • Oldest and Most Influential – Altec is the oldest and most influential company in the business. Since its start in 1929, Altec has paved the way for future equipment designs and features. Its reputation does not solely rest on longevity; it remains highly regarded because it produces well-made and reliable equipment.
  • Pioneer of Modern Safety Features – Altec has also pioneered many of the safety features seen on the modern EWP work truck. Safety is paramount, especially considering the unit is designed to lift a person many metres in the air and sometimes under dangerous conditions. Altec EWPs are equipped with safety features designed to protect operators from potential hazards on the job site.

Controls

As mandated by OSHA and in compliance with Australian standards, Altec trucks are equipped with two control panels. The primary control is located within the bucket, while the secondary control is accessible at the base of the truck. The primary control will allow the aerial worker to control the bucket, while the secondary control can only be used to override the primary controls in case of an emergency or if the worker is incapable of operating the primary controls.

Insulated Booms

To protect the aerial worker from electrocution, Altec bucket trucks that are used for power line maintenance and repair are equipped with fibreglass insulated booms. The insulation is designed to protect the truck’s occupants from electrocution in case the boom comes in contact with a live wire. Some Altec vehicles that are not designed for working near power lines are also equipped with insulation but have a lower insulation rating.

Aftermarket Services

Altec offers aftermarket service and support with a nationwide service network in Australia and the ability to purchase parts locally. The same high-quality production is maintained on Altec’s aftermarket parts; therefore, when equipment has been serviced, the same quality and reliability can be expected from the truck’s performance.

When properly maintained and operated, EWP trucks are a safe and reliable type of equipment. When purchasing an EWP, consider the reputation of the manufacturer, the overall production quality, and the after-market support of the product.

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

 

Work Horse Series: AT37G

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A staple piece of equipment in many fleets, the AT37G was designed specifically for the electric utility industry. With features to increase productivity while lowering the costs of constructing and maintaining overhead electrical distribution lines, the AT37G has provided linesmen with continuous success on the job.

 

Work Practice

Designed to increase efficiency and productivity, the AT37G is one of Altec’s most popular telescopic articulating models for the electric utility industry, giving linesmen a quality tool to get the job done right the first time. This aerial has a working height of 13 metres and a platform capacity up to 180 kgs. While servicing transformers and powerlines across the nation, linemen use the AT37G to manoeuvre in residential and high-traffic areas, disconnecting and reconnecting power, as needed. This work horse ensures that each job is completed correctly.

Design

Because of its work in heavier trafficked areas, the AT37G was designed with a shorter lower boom which allows for compact flexibility, providing minimal traffic intrusion on the work site. With platform access from the ground and cargo bay, workers can get into the platform easily and safely from any point.

Options

The AT37G can be configured with optional spring lockouts. This allows for quicker work site set up and an ability to raise the boom without always requiring the use of outriggers (depending on the location of the work site).

Additional Standard Features

The AT37G features a hydraulic boom extension as a standard and a lower boom articulation of -25 degrees to 75 degrees. The articulating and telescopic features provide the greatest side reach and working height combination for maximum flexibility on the worksite. With a compensated articulating arm, this aerial can move quickly due to the straight-line motion accomplished by a single function joystick. Altec’s ergonomically designed ISO-Grip single handle controller provides additional safety and a smooth ease-of-operation.

Altec Market Manager Eric Welty believes that the AT37G’s biggest benefits are its reliability and efficient performance, saying, “We have a large number of these units out in the field. It’s that reliability, quality and overall performance that provides a lot of customer satisfaction.”

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

Work Horse Series: AT37G

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A staple piece of equipment in many fleets, the AT37G was designed specifically for the electric utility industry. With features to increase productivity while lowering the costs of constructing and maintaining overhead electrical distribution lines, the AT37G has provided linesmen with continuous success on the job.

 

Work Practice

Designed to increase efficiency and productivity, the AT37G is one of Altec’s most popular telescopic articulating models for the electric utility industry, giving linesmen a quality tool to get the job done right the first time. This aerial has a working height of 13 metres and a platform capacity up to 180 kgs. While servicing transformers and powerlines across the nation, linemen use the AT37G to manoeuvre in residential and high-traffic areas, disconnecting and reconnecting power, as needed. This work horse ensures that each job is completed correctly.

Design

Because of its work in heavier trafficked areas, the AT37G was designed with a shorter lower boom which allows for compact flexibility, providing minimal traffic intrusion on the work site. With platform access from the ground and cargo bay, workers can get into the platform easily and safely from any point.

Options

The AT37G can be configured with optional spring lockouts. This allows for quicker work site set up and an ability to raise the boom without always requiring the use of outriggers (depending on the location of the work site).

Additional Standard Features

The AT37G features a hydraulic boom extension as a standard and a lower boom articulation of -25 degrees to 75 degrees. The articulating and telescopic features provide the greatest side reach and working height combination for maximum flexibility on the worksite. With a compensated articulating arm, this aerial can move quickly due to the straight-line motion accomplished by a single function joystick. Altec’s ergonomically designed ISO-Grip single handle controller provides additional safety and a smooth ease-of-operation.

Altec Market Manager Eric Welty believes that the AT37G’s biggest benefits are its reliability and efficient performance, saying, “We have a large number of these units out in the field. It’s that reliability, quality and overall performance that provides a lot of customer satisfaction.”

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

Work Horse Series: AT37G

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A staple piece of equipment in many fleets, the AT37G was designed specifically for the electric utility industry. With features to increase productivity while lowering the costs of constructing and maintaining overhead electrical distribution lines, the AT37G has provided linesmen with continuous success on the job.

 

Work Practice

Designed to increase efficiency and productivity, the AT37G is one of Altec’s most popular telescopic articulating models for the electric utility industry, giving linesmen a quality tool to get the job done right the first time. This aerial has a working height of 13 metres and a platform capacity up to 180 kgs. While servicing transformers and powerlines across the nation, linemen use the AT37G to manoeuvre in residential and high-traffic areas, disconnecting and reconnecting power, as needed. This work horse ensures that each job is completed correctly.

Design

Because of its work in heavier trafficked areas, the AT37G was designed with a shorter lower boom which allows for compact flexibility, providing minimal traffic intrusion on the work site. With platform access from the ground and cargo bay, workers can get into the platform easily and safely from any point.

Options

The AT37G can be configured with optional spring lockouts. This allows for quicker work site set up and an ability to raise the boom without always requiring the use of outriggers (depending on the location of the work site).

Additional Standard Features

The AT37G features a hydraulic boom extension as a standard and a lower boom articulation of -25 degrees to 75 degrees. The articulating and telescopic features provide the greatest side reach and working height combination for maximum flexibility on the worksite. With a compensated articulating arm, this aerial can move quickly due to the straight-line motion accomplished by a single function joystick. Altec’s ergonomically designed ISO-Grip single handle controller provides additional safety and a smooth ease-of-operation.

Altec Market Manager Eric Welty believes that the AT37G’s biggest benefits are its reliability and efficient performance, saying, “We have a large number of these units out in the field. It’s that reliability, quality and overall performance that provides a lot of customer satisfaction.”

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

Rebuild EWP, Pole Borers or Crane Trucks
…..we can do it.

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  • Rebuild or retruck your EWPs, Borers and Crane Trucks and get your vehicles back on the road
  • Replace engine with high quality parts
  • Service and repair all truck mounted EWP’s, vehicle loading cranes and pole borers.
  • Complete maintenance management
  • On site service & repairs
  • All workshop repairs
  • Major Inspections to AS2550.10 and AS2550
  • Services offered throughout Australia

Call us now on 1300 1ALTEC for a quote.

Safety Inspections for EWPs & Cranes – We’ll Come to You

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EWP or Crane Servicing at our fully equipped facility or We Come to you. Altec utilises national arrangements with local service providers throughout Australia and offers a comprehensive service and maintenance capability for its equipment. Our services offered are:

A 24/7 telephone fault diagnostic service is also available to our clients.
Nationwide Service providers (see list below of our service providers)
We have in-house and mobile service capability
We provide Service Contracts and Service Notification Management
Large inventory of service parts available at all times
Range of Servicing provided for EWP’s and Borers including:

  •  3-Monthly, 6-Monthly & Annual Inspections
  •  10-Year Rebuilds
  • HV Electrical Testing
  • Stability Testing
  •  Creep Testing
  •  Electrical & Mechanical Diagnostics
  • 24/7 Breakdown Service
  • On-Site Repairs and Inspection

Our service teams are specialists in servicing all our elevating work platforms, speciality fleet and other equipment. Our service providers are specialists in structural, hydraulic & electrical repairs.

The service teams honour Altec’s warranty obligations, but also provide after hours sales service. Our team will travel to customer sites upon request.

For more information on Altec products and services, call 1300 1 ALTEC or contact an Altec representative online.

 

Need Help? Please contact us at 1300 1 ALTEC.

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Altec Australia

44 Gaine Road, Dandenong South VIC 3175
Ph: +61 (03) 8788 8000 | 1300 1ALTEC
Email: info@altecaus.com.au

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